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A Real Trust Guss Client
When You’re Hurt, Who You Trust Matters

Get clear answers about your situation. Speak with a personal injury lawyer in New Orleans today
– no upfront fees, and no cost unless there is a recovery.

Watch Robert’s Story
A Real Trust Guss Client

Work With New Orleans Personal Injury Lawyers Who Understand the City

After an accident, it’s not always clear what you should do next, especially if you’re dealing with injuries, medical appointments, and calls from insurance companies at the same time. What feels manageable at first can quickly become more complicated as symptoms develop, bills start coming in, or fault is questioned.

In New Orleans, these situations don’t always unfold straightforwardly. Accidents may involve limited documentation, out-of-town drivers, or road and weather conditions that make it harder to clearly show what happened. This reality can affect how injuries are evaluated and how insurance companies respond.

Our personal injury attorneys in New Orleans often work with people who were injured, received medical care, and are now trying to understand their options after an accident. If you’re in a similar situation, our team is available 24/7 to help you make sense of what comes next.

Call or contact us online today for a free case evaluation!

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We Win or You
Pay Nothing

We have staff standing by at all hours to help you.

Immediate
Medical Care

Receive the treatment you need, as soon as you need it, with usually no out-of-pocket cost to you.

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Access to Us

Speak with a real human being, no matter what time it is.

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Satisfaction

Enjoy working alongside a firm with a sterling reputation for 1,400+ 5-Star Google Reviews.

Find Our New Orleans Personal Injury Law Firm at 400 Poydras Tower

Our office is located on Poydras Street in downtown’s Central Business District, providing convenient access (including validated parking) from across the city and surrounding areas. Whether you’re coming from Uptown, Metairie, the Westbank, or nearby neighborhoods, the office is easily reachable from I-10 and US-90.

We offer flexible scheduling, including same-day appointments when available, so you can find experienced legal support without unnecessary delays after an accident.

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New Orleans Office Hours:
24/7


Our Reputation Is Backed By Real Case Results

Results depend on the specific facts of each case, including how the incident occurred, the injuries involved, and the insurance available. Our focus is staying engaged, applying pressure when needed, and not resolving cases before they are fully developed

$315K Settlement: Commercial Vehicle Claim With Limited Evidence Access

In a case involving a commercial driver and potential undisclosed issues, the defense presented an early offer of $210,000 despite only about $20,000 in medical bills, while limiting access to key evidence. Rather than settling early, continued pressure and negotiation led to a $315,000 pre-litigation settlement.

4x Increase on Initial Offer: Intersection Crash With Disputed Fault

Following a red-light collision involving a totaled vehicle and ongoing treatment, early offers around $18,000 did not reflect the full scope of the claim. Refusing to settle early led to a final verdict of $71,000+.

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Call Our New Orleans Personal Injury Lawyers Today


A Close Up Of A Blue Car With It S Bumper Knocked Off

How We Handle Complex Personal Injury Claims in New Orleans

A Close Up Of A Blue Car With It S Bumper Knocked Off

How We Handle Complex Personal Injury Claims in New Orleans

Personal injury claims don’t always follow a clean, predictable process – especially in a city like New Orleans, where accidents can involve multiple variables from the start.

When key details are not immediately obvious, our role is to guide you through each stage while building a claim supported by evidence, medical treatment, and clear documentation. That may include:

  • Investigating the incident: This can include reviewing police reports, photos, witness statements, and any available footage to better understand what happened, particularly when initial documentation is limited or unclear.
  • Determining responsibility: Establishing who may be at fault can involve evaluating driver behavior, property conditions, or other contributing factors, especially in cases with conflicting accounts.
  • Organizing medical documentation: Consistent treatment helps show how an injury has developed over time. We work to compile medical records, provider notes, and billing to support the claim.
  • Evaluating damages: This includes both financial losses and the broader impact the injury has had on your daily life and ability to work.
  • Handling insurance communication: Insurance companies may question fault, treatment timing, or the extent of injuries. We manage communication and respond to these issues throughout the process.
  • Litigation, if necessary: If a fair resolution cannot be reached, filing a lawsuit may be the next step. While not every case requires this, preparation matters.

To learn more about how personal injury claims work, check out these related FAQs about the legal process.

Understanding What Compensation May Be Available For Your Claim

Compensation in a personal injury case is intended to reflect both financial losses and the broader impact an injury can have on your daily life.

Depending on the situation, this may include:

  • Medical expenses, including ongoing care
  • Lost income during recovery
  • Reduced earning capacity
  • Physical pain and overall disruption

Outcomes vary based on the details of each case, including injury severity, consistency of treatment, fault evaluation, and available insurance coverage. You can learn more by reviewing these FAQs about compensation and settlements.

Personal Injury Lawyer Legal Settlement Handshake

Determining Who May Be Responsible for Your Injuries

Assigning responsibility after an accident can be a more complicated process than you might think. Some cases involve a clear cause, while others involve multiple contributing factors.

Depending on what happened, responsibility may involve:

  • A negligent driver
  • A property owner
  • A business or employer
  • Another involved party, such as a local, state, or federal agency

In Louisiana, more than one party may share responsibility for an accident. When that happens, compensation may be reduced based on each person’s level of fault. Understanding how the incident occurred — and what contributed to it — can play an important role in how a claim moves forward.

How Insurance Coverage Can Shape What Happens Next

In most New Orleans injury cases, insurance plays a critical role in determining what options are realistically available to you.

Coverage may include:

  • The at-fault party’s liability insurance
  • Your own uninsured or underinsured motorist (UM/UIM) coverage 

However, not every situation involves sufficient coverage. Some drivers carry minimal policies, and in certain cases, insurance may not fully account for the extent of the injuries involved.

Claims can also involve disputes over how coverage applies, what is included, and how fault affects payment. Because of this, identifying available insurance early and understanding how it connects to the facts of the case can make a significant difference in how a claim develops.

Call Our New Orleans Personal Injury Lawyers Today

Types of Personal Injury Cases We Handle in New Orleans

New Orleans presents a mix of driving, pedestrian, and property-related risks. Our team handles a range of injury cases shaped by these conditions.

Car Accidents

In New Orleans, crashes often happen in tight, high-traffic areas where local drivers, tourists, and rideshare vehicles share the same space. From congestion along I-10 to stop-and-go traffic near the French Quarter and downtown corridors, accidents frequently involve sudden stops, unfamiliar drivers, and limited room to react.

Learn More About Car Accident Claims

Truck Accidents

Commercial vehicles are common along major routes like the Pontchartrain Expressway and Claiborne Avenue, as well as near port and industrial areas. These crashes may involve larger vehicles navigating older infrastructure, narrow lanes, or congested city traffic, often leading to more complex liability and insurance issues.

Learn More About Truck Accident Cases

Motorcycle Accidents

Motorcyclists in New Orleans face unique risks from uneven road surfaces, frequent lane changes, and drivers who may not be familiar with local streets. In dense areas, visibility and spacing can become major factors in how these accidents occur.

Learn More About Motorcycle Accident Claims

Uber Accidents

Rideshare-related accidents in New Orleans often happen in high-demand areas like the French Quarter, downtown, and near hotels, bars, and event venues. Drivers may be picking up or dropping off passengers in congested zones, stopping unexpectedly, or navigating unfamiliar streets while using GPS.

Learn More About Uber Accidents
slip and fall accidents

Slip and Fall Accidents

Slip and fall incidents are common in high-traffic environments like hotels, restaurants, and historic properties. In New Orleans, factors like worn surfaces, moisture from weather, and heavy foot traffic can all contribute to conditions where hazards develop quickly.

Learn More About Slip and Fall Accident Cases
icon pedestrian

Pedestrian Accidents

In New Orleans, pedestrian accidents are especially common in high-traffic areas like the French Quarter, downtown, and near major hotels and event spaces. These environments often combine heavy foot traffic with drivers who may be unfamiliar with local streets, along with frequent rideshare activity and sudden stops.

Learn More About Pedestrian Accidents
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Other Types of Cases We Handle

After an accident in New Orleans, reaching the right support quickly can make a difference. Our team helps you get started with a free consultation and clear next steps, all while handling insurance communication and documentation as your situation develops. We work with clients throughout the New Orleans area, including Metairie, Kenner, Gretna, and surrounding communities.

Who You
Trust Matters

See Why New Orleans Trusts Guss

Trust Guss Injury Lawyers has over 1,400 Five-Star Google Reviews from satisfied clients. Every case is different. Every story is unique. Hear from these actual clients what they experienced and why they now Trust Guss.1,400+

Five-Star Google Reviews from Satisfied Clients

Testimonials
"They are not too pushy but provide you with the information to make an informed decision."
Heka

“Guss, has a phenomenal Team and has hired great staff that is very caring! They are not too pushy but provide you with the information to make an informed decision. They are also really resourceful! Some of the staff have had real experiences that happened to them and were also taken great care of which prompted them to begin working for such a great law firm. Thank you Guss and Associates.”

"Mr. Stewart Guss is such a kind and caring attorney."
Ben

“Mr. Stewart Guss is such a kind and caring attorney. In a world of attorneys that is very difficult to maneuver these days he stands out from the crowd not only for his expertise but for his integrity. Should you need a personal injury attorney to help you with a case do not hesitate; Run and get his help. You won’t regret it!!”

"I had the best experience with this firm. I have never gotten in an accident, so I didn’t know the process or what to expect at all."
Sabrina

“I worked with Whitney and Kristen and they explained everything thoroughly from start to finish. They were always prompt in responding to any questions or concerns I had, and always kept me updated. My sister had also used them and I didn’t even know, but they said they liked working with them so that put me at ease. They honestly made a really great impression on me. And I would definite…”

"I recommend Mr. Guss to anyone who seeks hard-working staff."
Amanda

“The law office of Stewart J Guss has very friendly staff, and is always accurate and reliable. They got me what I deserved and was fast and on point with the whole case. They keep you up-to-date with your case and return any calls you place to them in a timely manner. They answer your questions and concerns appropriately for all parties involved. I recommend Mr. Guss to anyone…”

"I made the right decision to choose Stewart J Guss law firm."
Khanh

“I made the right decision to choose Stewart J Guss law firm. Especially thanks to Ms Andrea Yoss and Whitzney. They were professional and communicative. Though it took time longer than expected but it was finally settled well. I highly recommended the law firm to anyone whom need help with auto accident cases!”

"I was able to get the help I needed for an accident that wasn’t my fault."
Patricia

“I had an accident where I was at a stop light and it was drizzling and a car was turning the corner where I was at and turned the corner to quickly and hit me right on. My boyfriend found Stewart Guss law firm and Isis started things quickly started on my medical had me go get checked and get assistance in my pain. Isis was very helpful and kind. She got me through all of the headaches and I re…”

"I knew immediately that I was going to need a lawyer as I was feeling pain right after the wreck."
Miguel

“When I got in a car accident back in early 2018, I knew immediately that I was going to need a lawyer as I was feeling pain right after the wreck. After doing some google searching for a good personal injury lawyer I came across Stewart J. Guss’s site. I talked with someone about my case. They then proceeded to take on my case, and got me all the medical treatment(s) that I needed to try …”

"The Law Office of Stewart Guss walked me through the whole process from the beginning until the end."
Kenia

“Things are a lot different when you’re on the other end of a car accident, there’s a lot of overwhelming emotions as well as confusion on where to start. Thankfully the Law Office of Stewart Guss walked me through the whole process from the beginning until the end. I had a lot of questions on what to expect and I felt like all my worries and questions were taken care of. They really…”

Frequently Asked Questions
About New Orleans Personal Injury Cases

Start with safety and medical care. If you’re able to, document the scene by taking photos, exchanging information, and noting any witnesses, especially since not every accident results in a detailed report.

In New Orleans, factors like out-of-town drivers or crowded areas can make details harder to reconstruct later, so early documentation can matter more than you expect.

Learn More: What To Do After An Accident

It’s generally best to get evaluated as soon as possible, even if symptoms seem minor at first. Some injuries take time to appear, and waiting can make both recovery and documentation more difficult.

Insurance companies often look closely at when treatment begins and whether care is consistent, especially in cases where symptoms develop gradually.

FAQs: Injuries & Medical Treatment

Some situations can be handled directly, but legal guidance may become important when injuries are significant, fault is disputed, or insurance companies push back.

An attorney can help clarify your options, manage communication, and keep the process moving forward.

See More FAQs About The Legal Process

Insurance companies review several factors before making a decision, including how the accident occurred, the extent of injuries, and what coverage applies.

This may involve the at-fault party’s policy as well as your own coverage, depending on the situation.

See More FAQS About Insurance & Claims

Recovery may include medical costs, lost income, and the broader impact the injury has had on your daily life. The outcome can vary depending on the details involved.

Factors like the seriousness of the injury, the consistency of care, how fault is evaluated, and available insurance all play a role.

Learn More About Compensation & Settlements

Some accidents, especially those in congested or high-traffic areas, don’t have a single, obvious cause. Conflicting accounts, limited reports, or multiple vehicles can make fault less clear.

In these situations, documentation, timing, and available evidence often play a larger role in how responsibility is evaluated. In these situations, it can often be beneficial to work with an experienced New Orleans personal injury lawyer.

Get Your Free Case Evaluation


Meet the Experienced Personal Injury Attorneys Serving New Orleans

Our New Orleans legal team brings experience handling personal injury cases across Louisiana. We focus on clear communication, responsive support, and helping clients understand their options at every stage.
Matthew Bonilla

Matthew Bonilla

Attorney Director of Business Operations
Brian Page

Brian Page

Chief Legal Officer
Kristen Weaver

Kristen Weaver

Senior Litigation Attorney
Scot Dollinger

Scot Dollinger

Senior Litigation Attorney Former Harris County District Court Judge
Jacob Schrader

Jacob Schrader

Associate Attorney

Helping drivers after
accidents, day and night.

k+

Drivers helped after car accidents.

k+

Clients Helped.

+

Over 25 years of helping drivers with car accidents.

Talk With a Personal Injury Lawyer
in New Orleans Today

Not every accident leads to the same outcome. Some situations resolve quickly, while others become more complicated as injuries develop over time, fault is disputed, or insurance coverage is limited.

In New Orleans, those factors don’t always line up cleanly. What’s documented, how soon treatment begins, and how insurance companies interpret the situation can all influence what happens next.

If you’ve been injured and are trying to understand where things stand, our team is available 24/7 to review your situation and help you make sense of your options. When an accident disrupts your life, who you trust matters.

Contact Us Today

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