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Kroger is the largest supermarket chain in the United States and is second only to Walmart as a general retailer. With more than 2,500 locations nationwide, it's likely that you've been to a Kroger store recently. If you were injured during one of your visits, you may need to deal with Kroger Insurance for general accidents or slip and fall claims.  

It's no secret that this company is making money, but one of its dirty little secrets is how it KEEPS a lot of that money: by doing all it can to avoid paying legitimate claims of customers who are injured at its stores. If you have a trip and fall or slip and fall incident in a Kroger, you could have a tough battle ahead of you! The good news is that we’ve been fighting Kroger premises liability claims for over 25 years, and we’re going to share some Kroger claim “insider secrets” with you.

Most importantly, if you were injured in a Kroger store, you need a law firm that knows how to fight and win a Kroger claim. Our attorneys have been beating major corporations like Kroger at their own game for decades, so reach out to us online to discuss your case for free.

SECRET #1Kroger's Insurance Company is NOT on Your Side

Like all other major retailers, Kroger carries insurance to cover its losses if someone is injured in one of its stores. However, these insurance companies are not out to pay claims. Their goal is to reduce or outright deny injury claims while protecting their own bottom lines. That means paying as little as they can on as few claims as possible. They don't want you to know that, of course!

As a result, if you are injured in a premises liability incident in a Kroger, you will more than likely need to file a slip and fall claim (or another general injury claim) and deal with an insurance company representative who seems nice, polite, and genuinely concerned about your well-being and recovery. Don’t be fooled! They are PAID to pretend like they care, but they are NOT on your side! Remember that you are dealing with Kroger’s insurance company, and its goal is to minimize the amount that it pays injured victims and, if possible, to deny a claim entirely. To protect yourself, always retain a skilled personal injury attorney to communicate with the insurance company and fight for your rights when you are filing slip and fall claims.

SECRET #2You Do Not Have to Give a Recorded Statement to the Adjuster

Kroger insurance company claims adjusters often pressure slip and fall accident victims to give recorded statements about what happened in their accident and details about their injuries. They may even tell you that giving a statement is necessary to “process” your claim or that doing so will make the process go much more quickly than it would without a statement.

IMPORTANT: You do NOT have to give a statement regarding your accident to the insurance company. Because if you do, the insurance company can use it AGAINST you!

There may be some circumstances where it makes sense to answer questions from a Kroger claims adjuster, but that should ONLY happen AFTER you have retained a qualified attorney who can protect you from all the tricks adjusters try to pull.

Remember, no matter what the adjuster says to you, the goal of obtaining a recorded statement is to help the insurance company AVOID liability, NOT to help with the processing of your claim.

SECRET #3Slip and Fall Injuries Can SERIOUSLY Injure You

Many people think that slipping and falling is no big deal and that victims should simply brush themselves off and walk away. In reality, many slip and fall accidents are a VERY BIG DEAL. They can leave victims with extremely serious injuries that require hospitalization, ongoing treatments, and significant physical pain and emotional suffering. Some of the more serious injuries that people can sustain in slip and fall accidents include:

  • Traumatic brain injuries
  • Broken bones
  • Serious lacerations
  • Spinal cord injuries
  • Nerve damage
  • Dislocations
  • Contusions
  • Muscle tears
  • Crush injuries

You probably never imagined that a trip to the grocery store could put you in the hospital or change your life, but we've seen it happen!

Even if your injuries seem minor at the time, see a doctor ASAP if you experience any pain at all. If your injuries are diagnosed too late, Kroger will try to claim that the slip and fall incident was NOT the cause of your injuries. This is how they try to get out of paying you what you deserve!

SECRET #4Kroger Will Probably Dispute Your Injuries

When you’re injured, and in pain, you know it. Unfortunately, insurance companies that are trying to pay as little as possible will often question how serious your injuries really are. This is particularly true when the injuries are invisible. For example, many people who complain about back or neck pain after a fall look totally fine, making it easier for Kroger insurance to question whether injury victims are really as injured as they say they are in their Kroger claim. For this reason, you need a doctor to fully record all of your injuries and an attorney who can prove that you are not lying about how serious your accident really was.

SECRET #5You Can Recover Compensation Even if You Were Partially at Fault for Your Accident

Sometimes, people slip and fall only because Kroger was careless. For example, it the store cut corners by failing to clean or repair a hazard, and you couldn't see the hazard before you fell. Other times, you may have been a little distracted by your shopping list, checking your phone, and maybe you were a little at fault for your fall.

This does NOT let Kroger off the hook! In most states, the law allows people to take legal action against negligent stores like Kroger, even if they were somewhat to blame for their slip and fall. Your recovery may be reduced by the percentage of your fault, but you still deserve compensation for your injury! We can listen to what happened and tell you whether you have the right to file a Kroger insurance claim for your injuries.

The attorneys of Trust Guss Injury Lawyers, are nationally recognized slip and fall and trip and fall premises liability lawyers who have protected the rights of injured victims for more than 20 years. If you were injured in an accident at Kroger or any other store, call our office right now to schedule a free consultation!

Because we take all of our personal injury cases on a contingent fee basis, you will not owe us a DIME unless we win your case. To schedule your case evaluation, reach out to us online now.


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