- Wrongfully refusing to pay valid claims;
- Terminating a policy because a claim was filed;
- Not providing reasons for denying a valid claim;
- Not properly delivering policies in 60 days.
Why You Should Seek Help from an Attorney for Your Mercury Insurance Claim If you are in a car accident and the other driver was at fault, you will have to file a claim with their insurance to try to seek proper compensation for your injuries. While an insurance claim may seem fairly straightforward and you may believe you can handle it on your own, you should certainly consider consulting with an experienced auto insurance attorney regarding your claim. It is especially wise to do so if you learn that the responsible party has coverage from Mercury Insurance. Mercury insures an estimated two million drivers across the United States. The company is known to cover less desirable drivers, including those with convictions of driving under the influence (DUI), with multiple traffic violations, or who have caused a number of past collisions. Because Mercury-insured drivers are often “high-risk,” accidents involving such drivers may occur frequently. Mercury's Questionable Reputation For many years, consumer advocacy groups have gone after Mercury for many reasons and the company has also gained a poor reputation with personal injury lawyers, insurance regulation officials, as well as its own policyholders. Many lawsuits have been filed against the company for questionable business practices and the Department of Insurance in California has stated1 the company abuses its policyholders and knowingly violates the law with indifference. Some questionable practices of the company include: